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"comment": "Everyone was very nice. The young lady that did the testing on me was very very good. I had never have anyone check everything so we'll for my hearing. She made sure everything was good and working she would go back and adjust if she had too ,she didn't get upset if I asked her anything like now a days thses young people just don't have the patience, I really really appreciate that. Katherine Soto was outstanding at her job.I'll be driving to Austin from San Antonio for now on",
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"comment": "Katherine is very thorough with great attention to detail. Lots of smiles from the staff. Karen was very helpful on my initial call for an appointment.",
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"comment": "Wonderful service and Karen is so wonderful! As a professional, she took lots of extra steps to make sure my Mom received the care she needed. Only a person with compassion can do such an awesome job consistently. New Sound Hearing Aid Centers is so blessed to have her.",
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"comment": "The staff is really amazing , friendly . The office its spotless clean . The doctor is amazing , friendly , super hopefull. They made me feel comfortable from the beginning .",
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"comment": "Thank you for your 5-star review, Will!",
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"comment": "The specialists at New Sound hearing have made it easy for me to address my hearing issues. It was difficult for me to acknowledge this fact, but when I finally made the leap, these professionals both supported and aided me in my journey. The service here is impeccable!",
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"comment": "Thank you for your 5-star review, Nanette! ",
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"comment": "Katherine Soto was wonderful! She gave me an excellent comprehensive exam , explains it thoroughly. Then she called my health insurance provider and went through the process, saving me so much time in securing a satisfactory outcome!",
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"comment": "It was an excellent experience to hear the different frequencies of sounds and words.\nAlso the precise explanation of the prices.",
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"comment": "Thank you for your feedback, Dale. I will reach out to the office about them not wearing their name tags. it is important that you know who you are working with at the office. ",
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"comment": "Thank you for your 5-Star review, Jennifer Haag!",
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"comment": "Thank you for your review, Suzanne Webb!",
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"comment": "Thank you for your 5-Star review, Blanca Cardona!",
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"comment": "Service was excellent , people did excellent job; only question I have for upper management is \u201cWhy do I never seem to see the same people on quarterly visits?\u201d Realize pandemic played havoc with things, but every visit is new people.",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Cindy Garcia!",
"updateTime": "2021-06-29T18:25:14.168467Z"
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"comment": "excellent, friendly and efficient LESLIE GONZALEZ",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Nazario Cantu!",
"updateTime": "2021-06-04T21:54:16.095625Z"
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"displayName": "Ricardo Rodriguez"
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"reviewReply": {
"comment": "Thank you for your feedback; we appreciate your support.",
"updateTime": "2025-08-04T22:54:49.313462Z"
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"comment": "It was great \ud83d\ude00 \ud83d\udc4d I am be willing to come back\nThanks you \ud83d\ude0c",
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"comment": "Thank you for your 5-Star review, Alan Sampson!",
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"comment": "Always friendly, knowledgeable , courtesy.\nLove them",
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"comment": "Thank you for your 5-Star review, Gordon Franzen!",
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"comment": "Warn, friendly, knowledgeable staff providing great service.",
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"comment": "Thank you for your review, Julie Moody!",
"updateTime": "2021-04-22T14:13:58.614998Z"
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"comment": "My husband had an appointment. Very professional. Will try to sell you hearing aids. But they provided a lot of information he needed.",
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"comment": "Thank you for your 5-Star review, Rosie Cortez!",
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"comment": "Leslie is very knowledgeable, conscientious, kind, professional and goes be yonder the call of duty. She is the best and is an asset to New Sound. We would never get our hearing aids from a doctor\u2019s office ever again.",
"createTime": "2021-04-14T17:42:06.442038Z",
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"comment": "Thank you for your 5-Star review, sarah edgerton!",
"updateTime": "2021-03-19T21:55:39.707885Z"
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"comment": "Prompt friendly service. Very professional. Love this place!",
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"comment": "Thank you for your review, Chuck Busse!",
"updateTime": "2021-03-19T14:12:59.494547Z"
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"comment": "Leslie at south larmar office is fantastic",
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"comment": "Thank you for your 5-Star review, Alex S!",
"updateTime": "2021-03-19T14:13:16.081691Z"
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"comment": "Thank you for your 5-Star review, Ter Ra!",
"updateTime": "2021-03-16T18:09:01.063160Z"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Noec1942!",
"updateTime": "2021-03-19T14:13:50.900891Z"
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"comment": "Auditory services rendered were exemplary and thorough. Courteous and professional level of patient treatment evident.",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Bruce Hafemeister!",
"updateTime": "2021-02-22T16:40:58.815389Z"
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"comment": "Thank you for your review, Ian MacAlpine!",
"updateTime": "2021-02-01T15:29:09.670898Z"
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"comment": "We were immediately personably met and provided competent service by Leslie. She checked our ears, cleaned our hearing instruments, and scheduled a hearing test. We were completely satisfied. On our next visit, Molly addressed all our hearing needs with clarity and compassion. We continue to be well served by New Sound.\n\nAugust 24. Just had a follow-up visit with Molly. As usual, she provided clear, compassionate care, including resolving a Bluetooth issue.\n\nSept. 17. Molly met with us to arrange a warranty repair of one hearing instrument and to clean our ears and instruments. My instrument with the bad battery had to be sent to MN, so she provided me with a loaner. Again, complete satisfaction.",
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"comment": "Thank you for your review, Sara Stewart!",
"updateTime": "2025-04-29T17:57:28.029475Z"
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"comment": "Gentle, professional and helpful. Made it easy to get hearing aids with monthly payment plan.",
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"displayName": "Sally Finan (Mustang Sally)"
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"reviewReply": {
"comment": "Thank you for your review and recommendation, Sally Finan!",
"updateTime": "2021-01-25T16:07:48.649605Z"
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"comment": "Dr. Leslie did a hearing test then adjusted my hearing aids. I can hear much more clearly. I would highly recommend her.",
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"comment": "Thank you for your 5-Star review, David Truly!",
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"comment": "Great presentation and explanation of the product. No hard sell. Extremely knowledgeable",
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"comment": "Thank you for your review, Guadalupe Munoz!",
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"comment": "Doctors and technicians at Audibel had been very helpful with me for I been having some issues with my second pair of hearing aids. I trust everything will be solve to my complete satisfaction.",
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"comment": "Thank you for your review, David Turpin!",
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"comment": "I picked up a device returned to replace a failing battery. The device was returned sooner than anticipated, I received a review to correct a fit problem detected from the initial purchase in 2020 and my annual follow up test was scheduled.",
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"comment": "Integrity precision quality",
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"comment": "This hearing center is the best. Anthony is a top notch professional and he is a breath of fresh air. He is utilizing state of the art equipment to help align my new hearing aids to my hearing needs. Anthony and Jesse are making this experience really easy and pleasant.",
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"comment": "Thank you, Forrest! We are more than happy to help!",
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"comment": "Anthony Hernandez, Audiologist at New Sound Hearing Center\/Brodie Oaks, is the ultimate professional and, more importantly, a caring gentle man. If, as with me, you have been putting off for too many years getting a hearing test and acquiring hearing aids, make your appointment NOW with Anthony and you will not in any way be disappointed but completely and happily welcomed into the miracle world of amplified sound. Your daily life will once again be connected to the amazing world of hearing near as perfectly as it can be realized with electronics. Anthony can and will answer any questions from trivial to serious and totally guide you to your amazing successful New Sound Hearing. I can without reservation recommend him 100% - he is no less a Saint.\nForrest g. Hooper February 2019 Austin, Texas",
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"comment": "We appreciate Anthony Hernandez's knowledge and help with everything! He provided detailed explanations and made this process smooth. Thank you!",
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]
Everyone was very nice. The young lady that did the testing on me was very very good. I had never have anyone check everything so we'll for my hearing. She made sure everything was good and working she would go back and adjust if she had too ,she didn't get...
Sylvia Silva, on GoogleKatherine is very thorough with great attention to detail. Lots of smiles from the staff. Karen was very helpful on my initial call for an appointment.
Norma Friedrich, on GoogleWonderful service and Karen is so wonderful! As a professional, she took lots of extra steps to make sure my Mom received the care she needed. Only a person with compassion can do such an awesome job consistently. New Sound Hearing Aid Centers is so blessed to have her.
Dally Hunt, on GoogleHighly recommend this company for your hearing aid needs!
Aysha Ready, on GoogleKaren and Katherine give us such personal service. It's a pleasure coming back each visit knowing they will be there.
Digna Cavazos Weems, on GoogleVery professional and wonderful!
Elridge Nelson, on GoogleThe staff is really amazing , friendly . The office its spotless clean . The doctor is amazing , friendly , super hopefull. They made me feel comfortable from the beginning .
Miguel Rivera, on GoogleVery knowledgeable and professional. All my questions answered.
Ellis Smith, on GoogleVery polite and professional
Juan Felici, on GoogleKathryn and staff were very knowledgeable and helpful
Skip Jones, on GoogleWe're very helpful and happy to help with great service.
Will Haskell, on Google
