Our Staff

Molly Thrush, HIS

Molly Thrush, HIS

Hearing Instrument Specialist

Molly Thrush is the Hearing Instrument Specialist in Round Rock, Texas. She also serves as the Regional Clinic Leader in the central Texas area. Molly is originally from Nashville, Tennessee and attended the University of Mississippi. She was drawn to the hearing industry in college and she started working at New Sound right after graduating in 2015.

What Molly loves most about saving hearing lives is watching each patient transform as they are able to live a more fulfilling life once fit with hearing aids. When patients come back and tell her how they are able to hear their granddaughter or participate in activities again is extremely rewarding to her. Molly knows every patient has different needs and is excellent at finding a solution for everyone!

Outside of saving hearing lives, Molly loves traveling, hiking, cooking, visiting family, and playing with her French Bulldog, Lily!

Dylan Bates, HIS-T

Dylan Bates, HIS-T

Hearing Instrument Specialist Trainee

My name is Dylan, and I grew in Blanco, Texas. I graduated from Texas A&M University in 2019. I spend my free time walking my dog around the lake, playing pickleball, and trying new restaurants in Austin. I have a passion for helping people find a better quality of life through personal connection and finding a solution. I love watching my patients gain confidence again!

Elizabeth Murphey

Elizabeth Murphey

Audio Tech

Elizabeth “Libby” Murphey is an Audio Technician who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

Katherine Soto

Katherine Soto

Audio Tech

Katherine Soto is an Audio Technician. She is originally from San Antonio, Texas and attended the University of Texas at Austin. Katherine graduated with a Communication Sciences and Disorders degree in 2022 and joined our team to further her lifelong interest in the breakdown of communication after working closely with her own Audiologist growing up, sparking her passion for hearing health.

Katherine recognizes the importance of hearing in order to make connections between the world and the individuals this company strives to help. She believes everyone should have the chance to experience life without the worries of a communication barrier and will do her very best to meet the hearing needs of every client.

In her free time, Katherine enjoys spending time with her tight knit group of family and friends, lounging with her orange cat, Harold, and trying out local Austin coffee shops for the best latte.

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Customer Reviews

What will more expensive hearing aid do to help and price

Sharon Elley, on Google

Dylan and Ms. Thrush were very helpful, friendly and professional.

Donald Harris, on Google

I went in because my old hearing aids weren’t working. I now have a new pair…I can hear again…love the staff

Virgo Animations, on Google

I enjoyed the help the doctor gave. Very kind, help and concerned. Nice place to go.

Karen, on Google

I had an excellent experience with the staff. I would recommend New Sound to anyone.

Vivian, on Google

As always I received excellent care. New Sound Hearing has continued to be an excellent choice for my hearing aid needs and basic care.

Blanca Cardona, on Google
Albert Martinez, on Google

Great people, service, and products

Bob Dehm, on Google

One hearing aid had a microphone problem. Went in and they were able to clean and fix it quickly. I had some molds made for custom air pod tips while I was there. I highly recommend this hearing aid center.

John Vandenberg, on Google

Very professional and knowledgeable!

Leticia Vallejo, on Google
Mary Guerrero, on Google

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