Online Hearing Test
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7010 W State Hwy 71 Suite 330, Austin, TX 78735
(512) 623-7966

Our Staff

Elizabeth Murphey, HIS

Hearing Instrument Specialist and Regional Administrative Coordinator

Elizabeth “Libby” Murphey is a Hearing Instrument Specialist who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

Katherine Soto

Hearing Instrument Specialist

Katherine Soto is a Hearing Instrument Specialist. She is originally from San Antonio, Texas and attended the University of Texas at Austin in 2019. Katherine graduated with a Communication Sciences and Disorders degree in 2022 and joined our team to further her lifelong interest in the breakdown of communication after working closely with her own Audiologist growing up, sparking her passion for hearing health.

Katherine recognizes the importance of hearing in order to make connections between the world and the individuals this company strives to help. She believes everyone should have the chance to experience life without the worries of a communication barrier and will do her very best to meet the hearing needs of every client!

In her free time, Katherine enjoys spending time with her family and friends, lounging with her orange cat, Harold, and trying out local Austin coffee shops for the best latte!

Karen Vargas

Patient Care Coordinator

Bio coming soon.

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Customer Reviews

I really appreciate how Dr Mark Dammert explains my next options in a way that is easy to understand.. I really appreciate how you explaining to me

Alina Aguilar, on Google

Great employees and great service. They were knowledgeable and caring and went above and beyond what I was expecting. I’d trust New Sound with my kids hearing and I’d recommend them to my friends and family.

Isaac Ramirez, on Google
Patsy Humphrey, on Google
Jay W, on Google
carl gamble, on Google

Everyone was very nice. The young lady that did the testing on me was very very good. I had never have anyone check everything so we'll for my hearing. She made sure everything was good and working she would go back and adjust if she had too ,she didn't get...

Sylvia Silva, on Google
Joen Franko, on Google
Brittany Romero, on Google

Katherine is very thorough with great attention to detail. Lots of smiles from the staff. Karen was very helpful on my initial call for an appointment.

Norma Friedrich, on Google

Wonderful service and Karen is so wonderful! As a professional, she took lots of extra steps to make sure my Mom received the care she needed. Only a person with compassion can do such an awesome job consistently. New Sound Hearing Aid Centers is so blessed to have her.

Dally Hunt, on Google

Highly recommend this company for your hearing aid needs!

Aysha Ready, on Google
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