Our Staff

Elizabeth Murphey, HIS

Hearing Instrument Specialist and Regional Administrative Coordinator

Elizabeth “Libby” Murphey is an Hearing Instrument Specialist who is working on getting licensed. She is from Houston, Texas and has over 11 years of experience in healthcare with a specialization in medical equipment. She is passionate about educating and helping patients understand their condition to help improve their quality of life, and to overcome barriers with proper accommodations. Always eager to learn, she understands that there is no one size that fits all approach for healthcare, and everyone has unique needs.

She enjoys spending time with her family, friends, her cat Selina, and solving puzzles.

Katherine Soto

Hearing Instrument Specialist

Katherine Soto is a Hearing Instrument Specialist. She is originally from San Antonio, Texas and attended the University of Texas at Austin in 2019. Katherine graduated with a Communication Sciences and Disorders degree in 2022 and joined our team to further her lifelong interest in the breakdown of communication after working closely with her own Audiologist growing up, sparking her passion for hearing health.

Katherine recognizes the importance of hearing in order to make connections between the world and the individuals this company strives to help. She believes everyone should have the chance to experience life without the worries of a communication barrier and will do her very best to meet the hearing needs of every client!

In her free time, Katherine enjoys spending time with her family and friends, lounging with her orange cat, Harold, and trying out local Austin coffee shops for the best latte!

Karen Vargas

Patient Care Coordinator

Bio coming soon.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

This place is amazing. The employees take their time and really care about the clients.

Kim Merrill, on Google

Great experience. Staff was welcoming, professional and friendly. They did a great job of making sure I was comfortable and answering all my questions. I went in to have my hearing tested.

Ariel Ximenes, on Google

Everyone is always so helpful and patient with my questions.

Kelly Jarrell, on Google

it was a really great experience very professional, kind and clean. Katherine is a great practitioner!

Barry Link, on Google

Both women were awesome. I like the hearing aids, just going to think on them first

J Avalos, on Google

My routine ear-cleaning and check-up was done efficiently, and my attendant, Katherine, was very helpful in answering my questions about my hearing aid — highly recommended!

Bret Whitney, on Google

Catherine was very helpful and kind.

Nancy Martin, on Google

We had made an Appt 4 A Check up Alma & Kathy or Christie they were very Proffesional took there Time with Us clean The Wax out of Our Ears did the Test & went over the Results & We never felt pressured Thank U soo much by the way...

Alnawaz Nanji, on Google

I’m very happy with the service of having my ears cleaned and tested for hearing. I highly recommend them.

Marjorie Jackson, on Google

NewSound Hearing Aid Center was very professional and helpful. My father was fitted with his hearing aids and is very happy with them.

Kelli Pahnke, on Google

Your new facility was very nice! Everyone was very polite and attentive.

Adrian Sinicki, on Google

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